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For Sale By Owner: The rest of the story

 

You own a home in Florida. You know first hand the sacrifice it took to get you here and the rewards it brings.  It was probably the single biggest decision you ever made and one of the largest purchase of your life, it is now your largest asset and, if you've owned it for more than a few years, its value has increased far faster than any other asset you own.  Before you attempt to sell it you need to know "the rest of the story".

 

The 2003 National Association of Realtors® Profile of Home Buyers & Sellers survey, discovered that the median price for homes sold with the help of a real estate professional was 21% higher than for those sold by their owners without professional assistance. 

 

The survey also revealed that 72% of homeowners selling without assistance used yard signs to market their homes while 61% used newspaper ads and 41% used open houses as their principal marketing tools.  On the other hand, an overwhelming majority of buyers, 86% nationally, relied on real estate agents to buy a home. 

 

A smaller percentage of homeowners selling without assistance rely on the Internet to sell their homes.  Those who promote this as a good idea fail to note, as the survey does clearly, that nearly 8 of 10 buyers who initially used the Internet to search for a home ultimately employed a real estate professional to complete their purchase.  Knowing how and where to market your property is a very important part of what professional agents provide their clients.  Not fully understanding how to best reach the market can lead to costly mistakes.

 

Properly pricing your home may be even more important.  Price it too high and you lose many potential buyers; price it too low and you may be given away a portion of its value.   Correctly pricing your home for sale, from the beginning, may be the single most important decision a seller has to make.  Real estate professionals value properties every day with clear, complete, firsthand knowledge.  They monitor the public reaction to your offering price, report these reactions to you on a timely basis and advise you on the best course of action for a sale when you want it and for the best possible price.   They advise, you decide.

 

Open houses and showings that sellers do without assistance can expose them to personal and property risks as well as waste their valuable time because the prospective buyer may not be qualified to buy their home.  Professional agents help avoid these problems by pre-qualifying buyers and accompanying them to the home.

 

The survey also found that the paperwork required for real estate transactions these days could be complex and often very confusing to both buyers and sellers.  Sellers find it the most troubling part of selling without professional help.  Real estate professionals and your attorney are important to completing a transaction safely and efficiently. 

 

After signing a Purchase and Sale Agreement, scheduling and accompanying inspections, insuring that contingencies have been satisfied, tracking the mortgage process and getting to the closing can be complicated and time consuming.  Real estate professionals understand the process, are experienced at efficiently directing it every day and, by helping you through it, allow you to concentrate on your normal routine. 

 

From properly pricing and intelligently marketing your property to getting through the negotiations, paperwork, inspections, contingencies and the closing, a real estate professional is the choice of 91% of sellers in Florida.  Realtors® are trained to sell your home on your schedule and at its highest possible price and treat the sale of your single most valuable asset with great care.  Why would you settle for less?

 Primary Benefits of Using a Realtor® to Sell a Home

1) Pricing - Setting a fair market asking price. With access to voluminous data on recent market activity, real estate agents will prepare a comparative market analysis on a home to ensure the home is priced properly and sold at the best price, in a timely manner with minimum hassle.
Setting a fair market price is critical especially for those who need to sell
their home quickly for job relocation purposes or some other reason. Real estate agents have access to up-to-date information on market activity regarding prices, financing, terms and conditions of competing properties to avoid the dangers of overpricing a home.

2) Marketing - Realtors® work with the widest audience of buyers to sell the home and can offer helpful tips to prepare the home for sale. Realtors® act as the marketing coordinator for the property, disbursing information about the home to other real estate agents through the Multiple Listing Service or other cooperative marketing networks, open houses, and other means. Essentially this means multiple agents are working at the same time to find a buyer to help sell the home.
In many markets, over 50 percent of real estate sales are cooperative sales.

Real estate professionals also understand how best to show a home and can recommend repairs or cosmetic work that will significantly enhance the salability and/or sale price of the property.

Realtors® also understand the importance of different advertising mediums and will pay for all advertising costs to market the home. The choice of media and frequency of advertising depends a lot on the property and specific market.

One common mistake sellers can make is overexposing the home. Overexposure of a property in any media may give a buyer the impression the property is distressed or the seller is desperate. Realtors® know best when, where and how to advertise residential properties.

There is a misconception that advertising sells real estate, however NAR studies show that 83 percent of real estate sales are the result of agent contacts through previous clients, referrals, personal contacts, or family and friends.

3) Disclosures and limiting your liability. All real estate agents licensed in Florida receive on-going education on relevant state and federal law and regulations related to property rights, fair housing issues, and contract and environmental laws to name a few. By meeting state-mandate continuing education requirements for licensure, real estate

agents will be familiar with the proper disclosures that must be made to buyers when selling a home. Without the use of a licensed real estate practitioner home sellers can expose themselves unnecessarily to legal liability.

4) Negotiations. With no emotional attachment to the property, real estate professionals are better positioned to objectively evaluate each buyer's proposal without compromising the homeowner's marketing position. This includes not only addressing the initial agreement or offer to purchase, but how best to respond to buyer contingencies, timetables for appraisals, inspections, financing, etc.

5) Security issues. Real estate agents and brokers are trained to properly screen buyers to deliver only qualified buyers to view your home. By meeting beforehand with buyers to ensure they are serious buyers who possess the financial resources necessary to purchase the home, real estate professionals have the unique ability to protect your privacy and limit the likelihood of strangers entering your home for motives other than viewing the home for a potential purchase.


Seven Questions to Ask Before Selling Without an Agent

Posted 11/17/2004 at MSN.com; By Robert J. Bruss

Have you been paying attention to all the newspaper, radio and TV reports of record sales prices and volume of new and resale homes in most areas?  Sorting through the sometimes-conflicting statistics, you will probably conclude this is a great time to be a home seller (except in the hurricane ravaged areas, which will recover in a few months).  The primary reason home sales are setting records is mortgage interest rates are still ultra-low and many renters realize it's not too late to buy a house or condominium. Move-up buyers also understand they can still afford to buy a larger home.

If you are a home seller, you might be thinking this is a great time to sell. You are 100 percent correct.

Unless you overprice your home, in most communities there is an abundan supply of prospective buyers who can afford to purchase during this second-best home sales season (spring is traditionally the best time to sell a home when the largest number of prospective home buyers are in the market).

Should you sell your home alone and save the sales commission? After you decide to sell your house or condominium, the next issue is whether to list it for sale with a professional real estate agent. Here are the seven key questions home sellers should answer before deciding:

Can I correctly set the asking price for my home alone?

Unless you are a professional appraiser with access to up-to-date recent home sale prices of nearby residences like yours, you probably don't know how much your home is really worth. Most do-it-yourself home sellers eitheroverprice or under-price their residences.

If a home is overpriced, it will languish on the market unsold. Home buyers, and their real estate agents, know when a home is overpriced based on recent sales prices of similar neighborhood homes.  If a home is under-priced, below the market value of nearby home sales prices, the home will sell fantastically fast. Often, the seller doesn't realize thousands of profit dollars were left on the table by under-pricing his/her home.

The easy solution for home sellers is to interview at least three successful realty agents who sell homes in your vicinity. Even if you think you can sell your home alone, the agents you interview won't mind.  The reason is they know at least 80 percent of do-it-yourself home sellers decide to list with a professional agent after 30 to 60 days. Chances are you will list your home for sale with one of the agents you interviewed.

Ask each agent you interview lots of questions. Write them down in advance so you don't forget what you want to know.

As part of his/her listing presentation, each agent should give you a written CMA (comparative market analysis). The CMA form shows recent sales prices of nearby homes like yours, asking prices of neighborhood homes now listed for sale (your competition), and even asking prices of recently expired listings that didn't sell.

Each agent will also give you their opinion of your home's market value, based on their CMA. This is valuable information, especially if you try to sell your home alone.

Can I successfully market my home alone?

Most "for sale by owner" home sellers attempt to market their residences by placing newspaper ads, holding weekend open houses, and posting a "For Sale" lawn sign. Some tech-savvy home sellers even create websites for their homes and list them on "for sale by owner" websites.

But these efforts are usually not enough to reach all prospective home buyers in the market. The reason is, according to a recent survey by the National Association of Realtors, over 70 percent of today's prospective home buyers begin their quest on the Internet, usually at www.Realtor.com.

Unless your home is listed for sale with a member of the local MLS (multiple listing service), you will be cutting yourself off from 70 percent of prospective buyers for your home.

Can I prepare a legally binding sales agreement and comply with the home sale defect disclosure laws?

As part of their listing presentations, most real estate agents explain all the written disclosures required by state, federal and local laws. For example, where I live if I sell my home I must provide a certification my sewer line to the street doesn't leak.

In addition, there is the all-important requirement of preparing a legally binding sales agreement.

Perhaps you know a local real estate attorney who can prepare these vital documents for you. Please be very wary of buying these forms at local stationery stores, as they may not be up-to-date to comply with the latest disclosure requirements to keep the home seller out of a lawsuit in your community.

Will I be able to help my buyer obtain a mortgage?

Most home buyers need to obtain a new mortgage to afford to purchase your home. Can you explain FHA, VA, PMI (private mortgage insurance) and conventional mortgage alternatives?

Unless you are very fortunate to receive a purchase offer from a buyer who is pre-approved (not just pre-qualified) for a home mortgage, even if the purchase offer is acceptable, the sale isn't a "sure thing" until the buyer obtains mortgage approval.

What contingency clauses in the sales contract are normal?

Experienced real estate agents recommend their home buyers include contingency clauses in their purchase offers for (a) mortgage finance approval and (b) a professional home inspection. This is normal.  But your home buyer might insist on additional contingencies, such as for sale of their current home. How will you respond to such a purchase offer contingency? Are you willing to take your home off the market while your buyer tries to sell their present residence?

Who will handle the home sale closing details?

As a do-it-yourself home seller, have you arranged for an attorney, title insurance company, escrow firm, or mortgage lender to handle the details of the title transfer? Who will hold the buyer's good faith or earnest money deposit?

Additional home sale closing issues include who will pay the closing settlement costs, which party will pay for the title insurance, and who pays the recording and title transfer fees? There will probably be additional issues, such as pro-rated property taxes.

Will the buyer expect a price reduction because you are saving the sales commission?

Additional issues which are likely to arise include the issues of a price reduction if no sales commission is paid and if the seller will pay half of a customary sales commission to the home buyer's agent. If the home seller refuses to pay half the customary sales commission to the buyer's agent, that buyer's agent might refuse to even show your home to their prospective buyer.

Summary

These seven questions are likely to arise if you decide to sell your home without a professional real estate agent. Because of the difficulty selling a home without expert help, most do-it-yourself home sellers decide to list their residences for sale with one of the agents interviewed within 30 to 60 days after trying to sell alone. That's a big reason why more than 80% of resale homes are sold with the help of a professional real estate agent.

Robert J. Bruss is a real estate lawyer and a columnist syndicated with Tribune Media Services.



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Questions you need to ask yourself:

1. Do you really know what your property is worth in today's market? Will you price it too high and discourage potential buyers or too low and lose part of your equity?

Real estate prices are never fixed. The same home can be worth thousands more or less within the same month in volatile markets. What the homeowner paid originally for the home is not relevant to the list price, only what the current market will bear. The original price is only important to determine the equity position, if the homeowner can in fact afford to sell the home.

Nobody, even the most bargain hunting buyer wants to work with an unreasonable seller and the quickest tip-off that a seller is unreasonable is pricing the home too high. The opposite can happen, too. Sometimes for a quick sale, or because the home was purchased so long ago that today's prices seem extravagant, a homeowner will price a home too low. A good agent can evaluate the seller's position and find other ways to create the conditions for a quick sale besides leaving equity on the table.

2. Can you show other houses as comparables?

Do you have a comparable analysis of the area? Even if you have printed comparables, the information isn't enough. There is always pertinent information missing from CMA's. Having a comparable analysis of homes in the area isn't enough. The buyer will want to see other homes in the area in order to properly evaluate your home. If you aren't paying an agent commission, who is going to show the homes to the buyer? And if the buyer has an agent showing them homes, how do you know how yours is comparing?

3. Are you available to prospects on a full time basis until the house is sold?

Most homeowners work at another profession and find it impossible to show the home except on weekends or after dark. Many buyers can't or won't have the patience to wait to see a home - they are too afraid someone else will come in and write a contract. They want to look at homes they can view and write contracts on without waiting.

And where does the homeowner obtain potential buyers? Can you prospect for homebuyers during the day? If you are going to sell your home you will need to. Only 50% of buyers use the newspaper to buy a home - how can you be sure your buyer saw your ad? Over 82% of buyers use a Realtor. Can you network with real estate agents to find a buyer for your home? You will have to cold call every Realtor in your area to tell them about your home, a time consuming task unless you are an agent and have the home listed. That is the purpose of the MLS - it is the Realtor's message board on what homes are for sale.

Can you leave work to show a home to a potential buyer? Are you available to stop what you are doing to take calls about your property? Will your boss understand that you have another full-time job - selling your home? If the answer to these questions is no, you need an agent who does work full-time on your behalf to market your home and bring it to closing.

Do you want to host an open house every weekend until your home is sold? 39% of homebuyers attend open houses.

You will want to put a sign in the yard because 38% of buyers look at homes with yard signs.

And what about online services? Few online companies carry FSBO listings - but 18% of home buyers look for homes on the Internet. Where do they go? Where they can look at an abundance of homes - Realtor.com and other sites with hundreds of thousands of listings plus search criteria to make finding a home easy. Do you have that at your disposal?

4. Can you answer objections and criticism without getting emotionally involved and upset?

The chances of finding a buyer with the same tastes and appreciation for your home as you have are slim to none. You can bet that the first words out of a buyer's mouth is what they would change if the house were theirs. That wood-paneling in the den that you think is so handsome may strike a Gen-X home buyer as dark and outdated-looking. Flooring, paint colors and decorative accents you have chosen may provoke titters. Your dog is your best friend, but can you be objective about the way the carpet may smell because of his accidents, fur, and muddy paws? And willing to do something about it? What about those numerous small repairs you always meant to do? The buyer will find the cabinet door that sticks, the rattling lock, the missing window screen and the broken tile in the bathroom quicker than you can say Jack Rabbit.

And the buyer will draw every one of these items to your attention, criticizing and discounting the home you love before your very eyes. Can you keep smiling?

The Realtor can absorb a lot of the electrical charge between a buyer and a seller. The seller will always see his/her home in its most favorable, and even unrealistic, light. A buyer typically will judge flaws more harshly than a seller, leaving plenty of room for a gap to widen in negotiations. The seller wants the most money for the home, and the buyer wants the most home for the money. A Realtor can get the two to meet in the middle.

5. Can you call a prospect back without placing yourself in a poor bargaining position?

Do you know what to say, what not to say, and what questions to ask? How do you know this is a qualified buyer and not someone who simply wants to gain entry to your home? How much should you reveal? Do you know how to qualify a buyer? How to negotiate?

6. Are you familiar with all the financing possibilities to guarantee the sale? Do you have the sources of financing?

In a perfect world, the buyer will come to table with cash in hand for the house. But the reality is that the buyer will require some kind of financing. Do you know where to send them? Do you know whether to send them to a direct lender or a mortgage broker and why? What kind of credit do they have? Can they afford the home? How can you prevent tying up your home in a contract with someone who can't afford the home, wasting precious marketing time and perhaps losing the interest of other more qualified buyers?

7. Do you really have time to handle all the details?

The seller must handle repairs, the presentation of the home, paperwork, negotiations, other interested buyers, plus shopping for a home and moving preparations all at the same time.

Selling a home involves a great deal of preparation and evaluation and that is just to arrive at a marketing plan. Sometimes this can involve making repairs on the home, staging the home, preparing for an open house, and even choosing the right moment to place the home on the market. Then you must handle advertising to attract the buyer. What works - what doesn't work?

The seller must become expert in real estate contracts and their legal responsibilities. Do you know your liabilities? Are you familiar with disclosure? Are you confident that you know enough about the real estate transaction to follow through without professional advice?

Then when a buyer is interested, the seller may have to show the home multiple times before a contract is signed. In the meanwhile, numerous discussions will ensue which change the negotiations constantly. Do you know how to move a sale along when it is stalled in negotiations? Do you know when to walk away?

Since the buyer and seller are presumably saving money on a Realtor's commission, the seller will have to perform the Realtor's job and provide the services a Realtor would provide for both the buyer and seller. Is that what you want to do?

Travis says, "It is tougher than you think to do it yourself."

And as the final point, Travis quotes an industry survey that houses sold by agents bring an average of 91/2% more than similar owner sold homes, more than paying for the commission and with a little left over.

Travis states the obvious - owners who use an agent net more money, more time and more piece of mind.


Written by Blanche Evans
October 14, 1998 

 


Copyright © 1998 Realty Times. All Rights Reserved.

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The For Sale By Owner Folly - To Dream The Improbable  Dream

 

   By Joe Klock, Sr., CRB, CRS

 

   Whether it's piddling away money on the lottery or chasing rainbows in the latest revival of pyramid clubs, the American public seems ever willing to pursue the something-for-almost-nothing dream.
   Home sellers are no exception. A small, but noteworthy, number of them continue to opt for the "FSBO" (for sale by owner) route in marketing their homes.
   Basic question: Can a home be sold without the help of a competent, full-service Realtor? Honest answer: Of course it can, but does it make economic sense to do it that way?
   Seldom, indeed - and I saw no hard evidence to the contrary during more than 50 years in the residential brokerage field.
   Before you dismiss my opinion as merely the self-serving view of an industry loyalist, please read on; if you're ever going to sell a home, you'll be glad you did.
   I'm (safely) assuming that, as a seller, you will be interested in realizing the highest price obtainable. (If the proceeds don't matter, any old marketing plan will do, including an absolute auction or accepting the first cash offer of a speculator.)
   Realizing that the highest obtainable price is possible only - repeat, only - if you can expose the property to the best market, in terms of size and quality, and if you have the proficiency to identify, satisfy and obtain a commitment from the best-qualified buyer.
   Let's first examine quantity. Unless your home comes to the attention of the largest possible pool of potential buyers, you can't be even marginally sure that the best offer you received represents the best price obtainable.
   Consider the facts: Although a Realtor may spend thousands of dollars each month on advertising and may have hundreds of yard signs dotting the landscape, only about 20 percent of actual buyers will be attracted by these media.
   So much for doing it yourself: How many of that 20% will be attracted by your single yard sign and occasional ad?
   So much, too, for the fringe marketers who will sell you a sign, help you write ads and tell you how to generate a few prospects.
   If you want to realize that "best price obtainable," you must challenge the whole market, not just a small slice of it.
   How to reach the other 80%? That's where the quality of the market comes in.
 In a full-service real estate firm; about 30% of its buyers are brought to the table by cooperating brokers.
   It is axiomatic that the best-qualified buyers are availing themselves of the (usually) free services offered by real estate professionals. Why should they track down ads and signs when a competent practitioner will sift through the available inventory and match their dreams with reality?
   The professionals who attract those best buyers play for pay - and the good ones are worth every one of the six figures in their incomes.
   The only motive, then, that could possibly lure buyers to a for-sale-by-owner home would be the hope of saving the same commission that the FSBO is trying to save - a bit of logic that seems to escape many do-it-yourselfers.

 

   Thus, both the optimum quantity and quality of your potential pool of buyers will be available only through the help of competent professionals, who also supply the third necessary ingredient - proficiency.
   It takes skill, experience and objectivity to find, qualify, service and sell a prospective homebuyer in an arena where dozens, if not hundreds, of homes, sellers and agents are vying for the same prospects.
   It is naive to hope that rank amateurs or cut-rate counselors could effectively compete with full-time experts whose economic lives depend on delivering satisfactory service to buyers and sellers on a daily basis.
   There's no law against being your own doctor or lawyer, or hiring a partially qualified person in either profession, but it is foolish to do so.
   A bargain, either in goods or services, is measured not so much by what you pay as what you get in return.
   In real estate, if you pay less, you settle for inferior marketing. If you settle for inferior marketing, the cost in net proceeds will far exceed the commission dollars you thought you were saving.
   Only exposing your home to the best market, in terms of quantity and quality, coupled with proficient marketing services, can put that highest obtainable price in your pocket or purse.
   Bottom line: One way or another, when a home is sold, someone ALWAYS pays a commission!   

 

Joe Klock, Sr., CRB, CRS is a syndicated columnist and freelance writer in Key Largo, Florida. For more "Klockwork," visit www.joeklock.com.
   
 

The KlockWorks, Inc., 606 Island Drive, Key Largo, FL 33037-4808
Phone: (305) 451-0079 Fax: (305) 451-1774 Web Site: www.joeklock.com
Sales Tips Newsletters - Management Tips Newsletters - Syndicated Columns

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Hiring a Realtor
? lt is worth the expense

 

                For Sale By Owner' may be the four most tempting words in the world to a homeowner who feels the need to earn every penny from the sale of his or her property.  A For Sale sign, a classified advertisement, and a telephone seem to be the only tools necessary for you to get underway.  Likewise, buyers may be tempted to think they can find the home of their dreams armed with a recent homes-for-sale magazine and a road map.  But rarely do these solo ventures yield the sweet success envisioned by the thrifty consumer.

Buyers and sellers are clearly bettered served when a real estate professional is engaged to assist in the sale or purchase of a property.  In today's market there are dozens of reasons why a Realtor can give you an edge, beginning with the information and experience necessary to arrive at an appropriate asking price, to the knowledge of state laws and regulations for which both parties to the contract will be held liable.

            Given that you as a home seller or buyer have agreed to use a professional to assist you in the transaction, what can you expect in the way of services?  How do real estate agents earn their commission?  A listing agent engaged to help you sell your home works with you in a number of capacities, including determining your asking price.  It is the listing agent who researches the sale prices of similar homes in your area to show you what you might reasonably expect to garner from the sale of your property.  The listing agent also will assist you in making your home presentable for sale, offering suggestions about how to best show the property and what, if any, improvements ought to be made before putting the property on the market.  The listing agent will inform the seller about laws and regulations such as fair housing requirements, septic regulations and lead paint laws.  Any forms or disclosure documents required by law can be obtained through the listing agent.  The listing agent will provide you with a yard sign, and advertising - at no extra cost to you. 

            It is the behind-the-scenes work of your listing agent, however, that may matter most in procuring a buyer for your property.  The listing agent most likely will conduct an open house viewing of your home, not only for the public, but also for other real estate agents who may know about a potential buyer for your home.  Listing agents keep abreast of what other properties in your community are for sale, and how that might affect the activity at your home, or the price of your home.

            Your listing agent is your advocate during sale negotiations, presenting offers to you and counseling you about the qualifications of potential buyers. The listing agent works hard to bring only qualified buyers into your home, enhancing your ability to sell the property in the most time efficient manner possible.  It's also the listing agent who will assist in coordinating deadlines and closing dates, making sure all documents are signed, sealed and delivered on time.

            Buyer's agents, as well as sub-agents perform many of the same functions on behalf of clients looking to purchase a home.  They help buyers determine how much they can afford to spend, research properties available on the market within their price range, and provide important disclosures about the property being shown.  Like listing agents, sub-agents and buyer's agents also can assist prospective buyers in completing legal forms, reviewing the purchase and sale contract, and presenting the offer.  Additionally, all three may offer referrals for financing and legal representation, and may accompany buyers to the home inspection.  However, only the buyer's agent can assist in formal price negotiations on behalf of prospective homebuyers.

            Today the purchase or sale of a home is an enormous undertaking, filled with complex issues - both legal and financial.  Consumers should know that Realtors, those agents who have voluntarily joined a professional trade association and abide by a national Code of Ethics, are specially trained to attend to all aspects of each transaction, and their experience as professionals works for the buyer or seller they represent.  The Realtor's commission is a small price to pay for the security of knowing your real estate transaction is being ushered through the process by a professional who is trained to foresee potential problems and who will work hard to find solutions that satisfy you.


To assist you, The For Sale By Owner, we offer you FREE assistance

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Save Money
EXAMPLE: Based on what my Mechanic charges me at $ 50.00 per hour:

Marketing Menu 73 hours x $ 50 an hour              $ 3,650.00
Closing Menu 119.75 hours x $ 50 an hour $ 5,987.50
Total                                                                        $ 9,637.50
     
Commission % $ 135,000 x 6% charged $ 8,100.00

 (Based on average sales)


SAVINGS OF.........................................$ 1,537.50


EXAMPLE: Based on what my Attorney charges me at $ 295.00 per hour:

Marketing Menu 73 hours x $ 295 an hour   

$ 21,535.00

Closing Menu 119.75 hours x $ 295 an hour

$ 29,937.00

Total

$ 51,472.00

 Commission % $ 135,000 x 6% charged

$   8,100.00

 

 (Based on average sales)

 

SAVINGS OF...............................................................     $ 43,372.00

 
IT PAYS TO COMPARE, THERE IS A DIFFERENCE IN FEES ONCE YOU UNDERSTAND THE WORK INVOLVED IN COMPLETING THE JOB. THE FIGURES ARE BASED ON WORKING HOURS ALONE AND DOES NOT INCLUDE COSTS OF SUPPLIES AND FEES PAID IN BEHALF OF THE MARKETING AND CLOSING PLAN.

 Alternative Closing Menu of Services


Prepare closing instructions 60 minutes
Review Contract, review legal issues 60 minutes
Input pending data in MLS 15 Minutes
Process Earnest Deposit check 30 Minutes
Makes copies of contract for all parties 35 Minutes
Launch & customize Closing Plan 60 Minutes
Process & deliver complete file to Lender 15 Minutes
Phone calls (15 calls each day @ 10 min each for 30 days) 4500 Minutes
Set up whole house inspections 60 Minutes
Meet inspectors and buyers for whole house inspection 180 Minutes
Drive time and mileage 30 Minutes
Meet appraisers for property appraisal 90 Minutes
Drive time and mileage 30 Minutes
Prepare market comparables for appraiser 60 Minutes
Review comparable data for appraisers 30 Minutes
 Prepare and mail closing instruction letters 20 Minutes
Review inspection report 60 Minutes
Prepare instruction notices 30 Minutes
Renegotiate contract due to inspection report 120 Minutes
Get three repair bids per repair request 90 Minutes
Meet contracts to receive repair bids 75 Minutes
Review repair bids with seller 60 Minutes
Meet repairmen to complete repairs 180 Minutes
Take new address photo for just moved cards 60 Minutes
Prepare just moved cards for printer 45 minutes
Review title documents for title defects 30 Minutes
Weekly follow-up with lenders to tack buyer loan 60 Minutes
Prepare closing instructions 60 Minutes
Weekly follow-up with co-op agent to track file 60 Minutes
Set up time for closing & notify all parties 60 Minutes
Negotiate contractual issues & problems 120 Minutes
Order Closing statement for review 25 Minutes
Review Closing statement for correct figures 60 Minutes
Prepare commission statements 15 Minutes
Compile all bills & receipts 60 Minutes
Renegotiate any closing walk-thru issues 60 Minutes
Install sold sign 30 Minutes
Notify of closing figures to the parties 30 Minutes
Correct closing figures 30 Minutes
Prepare closing packet for Buyer   30 Minutes
Deliver key to closeing   30 Minutes
Pick up sold signs, Lock Box & keys   30 Minutes
Go to closing 90 Minutes
Time and mileage to closing   30 Minutes

                            

The REALTOR®'S Critical Role
 in the Real Estate Transaction

Why Was This List Prepared?

Surveys show that many homeowners and homebuyers are not aware of the true value they receive in the services a REALTOR® provides during the course of a real estate transaction.

At the same time, regrettably, REALTORS® have generally assumed that the expertise, professional knowledge and just plain hard work that go into bringing about a successful transaction were understood and appreciated.

Many of the most important services and steps are performed "behind the scenes" by either the REALTOR® or the brokerage staff and have been traditionally viewed simply as part of their professional responsibilities to their client. But, without them, the transaction could be placed in jeopardy.

This publication seeks to close that gap.

Listed on the following pages are the typical actions, research steps, processes and review stages necessary for a successful residential real estate transaction and normally provided by a full service real estate brokerage and for which they are entitled to fair compensation.

Completeness of the List

The list is by no means an attempt to set forth a complete list of services as these may vary within each brokerage and each market. Many REALTORS® routinely provide a wide variety of additional services that are as varied as the nature of each transaction.

By the same token, some transactions may not require some of the steps to be successful. However, most would agree that given the unexpected complications that can arise, it's far better to know about a step and make an intelligent, informed decision that it is not needed, than to not know the possibility even existed.

The REALTOR® Commitment

Through it all, the REALTOR®'S personal and professional commitment is to ensure that a seller and buyer are brought together in an agreement that provides each of them a "win" that is fair and equitable.

Their motivation is easy to understand. For most full-service brokerages, there is no compensation unless and until the sale closes.

By contrast, there are firms that offer "limited-services" in exchange for either an upfront flat fee or perhaps offer a menu of pay-as-you-go or "a la' carte" services. Some even offer a sliding scale from limited to full service. In these cases, the REALTOR®'S compensation is based on the level of service they provide. In short, it's the age-old market adage that "you get what you pay for."

A Variety of Choices

It can truly be said the variety of brokerage business models in today's real estate industry affords the homeowner a greater range of options than ever before.

But no matter which option homeowners choose, before signing a Listing Agreement or otherwise engaging the services of a REALTOR® and agreeing to compensate them, they should understand exactly what specific services will, or will not, be provided.

Why Use A REALTOR®?

First, not every real estate agent or broker is a REALTOR®. That term and the familiar Block "R" logo are trademarked by the National Association of REALTORS® and can only be used by those are REALTOR® members through their local association of REALTORS®.

While all REALTORS® are state-issued licenses as agents or brokers, the major difference between a "real estate licensee" and a REALTOR® is that REALTORS® have taken an oath to subscribe to a stringent, enforceable Code of Ethics with Standards of Practice that promote the fair, ethical and honest treatment of all parties in a transaction. Non-member licensees have taken no such oath and are not morally bound to the ethical practices and principles set for in the REALTOR® Code.

For that extra measure of peace of mind, ensure the individual seeking to represent you is both a real estate licensee and a REALTOR®.

 

The REALTOR®'S Critical Role in the Transaction

Listed here are the typical actions, research steps, procedures, processes and review stages in a successful residential real estate transaction that are normally provided by full service real estate brokerages in return for their sales commission. Depending on the transaction, some may take minutes, hours, or even days to complete, while some may not be needed.

More importantly, they reflect the level of skill, knowledge and attention to detail required in todays real estate transaction, underscoring the importance of having help and guidance from someone who fully understands the process - a REALTOR®.

And never forget that REALTORS® are pledged to uphold the stringent, enforceable tenets of the REALTOR® Code of Ethics in their professional dealings with the public. Not every real estate licensee holds REALTOR® membership. Make sure yours does!

Pre-Listing Activities

1 Make appointment with seller for listing presentation

2 Send sellers a written or e-mail confirmation of listing appointment and call to confirm

3 Review pre-appointment questions

4 Research all comparable currently listed properties

5 Research sales activity for past 18 months from MLS and public records databases

6 Research "Average Days on Market" for this property of this type, price range and location

7 Download and review property tax roll information

8 Prepare "Comparable Market Analysis" (CMA) to establish fair market value

9 Obtain copy of subdivision plat/complex layout

10 Research property's ownership & deed type

11 Research property's public record information for lot size & dimensions

12 Research and verify legal description

13 Research property's land use coding and deed restrictions

14 Research property's current use and zoning

15 Verify legal names of owner(s) in county's public property records

16 Prepare listing presentation package with above materials and Home Track™ information

17 Perform exterior "Curb Appeal Assessment" of subject property

18 Compile and assemble formal file on property

19 Confirm current public schools and explain impact of schools on market value

20 Review listing appointment checklist to ensure all steps and actions have been completed

Listing Appointment Presentation

21 Give seller an overview of current market conditions and projections

22 Review agent's and company's credentials and accomplishments in the market

23 Present company's profile and position or "niche" in the marketplace

24 Present CMA Results To Seller, including Comparables, Sold, Current Listings & Expired

25 Offer pricing strategy based on professional judgment and interpretation of current market conditions

26 Discuss Goals With Seller To Market Effectively

27 Explain market power and benefits of Multiple Listing Service

28 Explain market powers of Home Track™, IDX and REALTOR.com

29 Explain the work the brokerage and agent do "behind the scenes" and agent's availability on weekends

30 Explain agent's role in taking all calls to screen for qualified buyers and protect seller from curiosity seekers

31 Present and discuss strategic master marketing plan

32 Explain different agency relationships and determine seller's preference

33 Review and explain all clauses in Listing Contract & Addendum and obtain seller's signature

Once Property is Under Listing Agreement

34 Review current title information

35 Measure overall and heated square footage

36 Measure interior room sizes

37 Confirm lot size via owner's copy of certified survey, if available

38 Note any and all unrecorded property lines, agreements, and easements

39 Obtain house plans, if applicable and available

40 Review house plans and make copy

41 Order plat map for retention in property's listing file

42 Prepare showing instructions for buyers' agents and agree on

showing time window with seller

43 Obtain current mortgage loan(s) information: companies and & loan account numbers

44 Verify current loan information with lender(s)

45 Check assumability of loan(s) and any special requirements

46 Discuss possible buyer financing alternatives and options with seller

47 Review current appraisal if available

48 Identify Home Owner Association managers if applicable

49 Verify Home Owner Association Fees with manager - mandatory or optional and current annual fee

50 Order copies of Homeowner Association bylaws, if applicable

51 Research electricity availability and supplier's name and phone number

52 Calculate average utility usage from last 12 months of bills

53 Research and verify city sewer/septic tank system

54 Water System: Calculate average water fees or rates (from last 12 months of bills)

55 Well Water: Confirm well status, depth and output from Well Report

56 Natural Gas: Research/verify availability and supplier's name and phone number

57 Verify security system, current term of service and whether owned or leased

58 Verify if seller has transferable Termite Bond

59 Ascertain need for lead-based paint disclosure

60 Prepare detailed list of property amenities and assess market impact

61 Prepare detailed list of property's "Inclusions & Conveyances with Sale"

62 Compile a list of completed repairs and maintenance items

63 Send "Vacancy Checklist" to seller if property is vacant

64 Explain benefits of Home Owner Warranty to seller

65 Assist sellers with completion and submission of Home Owner Warranty Application

66 When received, place Home Owner Warranty in property file for

conveyance at time of sale

67 Have extra key made for lockbox

68 Verify if property has rental units involved. And if so:

69 * Make copies of all leases for retention in listing file

70 * Verify all rents & deposits

71 * Inform tenants of listing and discuss how showings will be handled

72 Arrange for installation of yard sign

73 Assist sellers with completion of Seller's Disclosure form

74 "New Listing Checklist" Completed

75 Review results of Curb Appeal Assessment with seller and provide suggestions to improve salability

76 Review results of Interior Décor Assessment and suggest changes

to shorten time on market

77 Assign Home Track™ login and password for sellers to check progress

 

Entering Property in Multiple Listing Service Database

78 Prepare MLS Property Profile Sheet -- Agents is responsible for "quality control" and accuracy of listing data

79 Enter property data from Profile Sheet into MLS Listing Database

80 Proofread MLS database listing for accuracy - including proper placement in mapping function

81 Add property to company's Active Listings list

82 Provide seller with signed copies of Listing Agreement and MLS Profile Sheet Data Entry Form within 48 hours

83 Take additional photos for upload into MLS and use in flyers. Discuss efficacy of  panoramic photography

Marketing The Listing

84 Create print and Internet ads with seller's input

85 Coordinate showings with owners, tenants, and other Realtors®.

Return all calls - weekends included

86 Install electronic lock box if authorized by owner and program with agreed-upon showing time windows

87 Prepare mailing and contact list

88 Generate mail-merge letters to contact list

89 Order "Just Listed" labels & reports

90 Prepare flyers & feedback faxes

91 Review comparable MLS listings regularly to ensure property remains

competitive in price, terms, conditions and availability

92 Prepare property marketing brochure for seller's review

93 Arrange for printing or copying of supply of marketing brochures or fliers

94 Place marketing brochures in all company agent mail boxes

95 Upload listing to company and agent Internet site, if applicable

96 Mail Out "Just Listed" notice to all neighborhood residents

97 Advise Network Referral Program of listing

98 Provide marketing data to buyers coming through

International relocation networks

99 Provide marketing data to buyers coming from referral network

100 Provide "Special Feature" cards for marketing, if applicable

101 Submit ads to company's participating Internet real estate sites

102 Price changes conveyed promptly to all Internet groups

103 Reprint/supply brochures promptly as needed

104 Loan information reviewed and updated in MLS as required

105 Feedback e-mails/faxes sent to buyers' agents after showings

106 Review weekly Market Study

107 Discuss feedbacks from showing agents with seller to determine

if changes will accelerate the sale

108 Place regular weekly update calls to seller to discuss marketing & pricing

109 Promptly enter price changes in MLS listing database

The Offer and Contract

109 Receive and review all Offers to Purchase contracts submitted by

buyers or buyer's agents.

110 Evaluate offer(s) and prepare a "net sheet" on each for the owner

for comparison purposes

111 Counsel seller on offers. Explain merits and weakness of each component of each offer

112 Contact buyers' agents to review buyer's qualifications and discuss offer

113 Fax or deliver Seller's Disclosure form to buyer's agent or buyer (upon request

and prior to offer being made if possible)

114 Confirm buyer is pre-qualified by calling Loan Officer

115 Obtain pre-qualification letters on buyer from Loan Officer

116 Negotiate all offers on seller's behalf, setting time limit

for loan approval and closing date

117 Prepare and convey any counteroffers, acceptance or amendments to buyer's agent

118 Fax copies of contract and all addendums to closing attorney or Title Company

119 When an Offer to Purchase Contract is accepted and signed by seller, deliver signed offer to buyer's agent

120 Record and promptly deposit buyer's earnest money in escrow account.

121 Disseminate "Under-Contract Showing Restrictions" as seller requests

122 Deliver copies of fully signed Offer to Purchase contract to seller

123 Fax/deliver copies of Offer to Purchase contract to Selling Agent

133 Fax copies of Offer to Purchase contract to lender

124 Provide copies of signed Offer to Purchase contract for office file

125 Advise sellers in handling any additional offers to purchase that may be submitted between contract and closing

126 Change status in MLS to "Sale Pending"

127 Update Home Track™ to show "Sale Pending"

128 Review buyer's credit report results -- Advise seller of worst and best case scenarios

129 Provide credit report information to seller if property will be seller-financed

130 Assist buyers with obtaining financing, if applicable and follow-up as necessary

131 Coordinate with lender on Discount Points being locked in with dates

132 Deliver unrecorded property information to buyer

133 Order septic system inspection, if applicable

134 Receive and review septic system report and assess any possible impact on sale

135 Deliver copies of septic system inspection report lender & buyer

136 Deliver Well Flow Test Report copies to lender & buyer and property listing file

137 Verify termite inspections ordered

138 Verify mold inspection ordered, if required

 

Tracking the Loan Process

139 Confirm Verifications Of Deposit & Buyer's Employment Have Been Returned

140 Follow Loan Processing Through To The Underwriter

141 Add lender and other service vendors to Home Track™ so agents,

buyer and seller can track progress of sale

142 Contact lenders weekly to ensure processing is on track

143 Relay final approval of buyer's loan application to seller

Home Inspection

144 Coordinate buyer's professional home inspection with seller

145 Review home inspector's report

146 Enter completions into Home Track™

147 Explain seller's responsibilities with respect to loan limits

and interpret any clauses in the contract

148 Ensure seller's compliance with Home Inspection Clause requirements

149 Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs

150 Negotiate payment and oversee completion of all required repairs on seller's behalf, if needed

The Appraisal

151 Schedule Appraisals

154 Provide comparable sales used in market pricing to Appraiser

152 Follow-ups On Appraisal

151 Enter completions into Home Track™

153 Assist sellers in questioning appraisal report if it seems too low

Closing Preparations and Duties

154 Contract is signed by all parties

155 Coordinate closing process with buyer's agent and lender

156 Update closing forms & files

157 Ensure all parties have all forms and information needed to close the sale

158 Select location where closing will be held

159 Confirm closing date and time and notify all parties

160 Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining Death Certificates

161 Work with buyer's agent in scheduling and conducting buyer's

Final Walk-Thru prior to closing

172 Research all tax, HOA, utility and other applicable prorations

162 Request final closing figures from closing agent (attorney or title company)

163 Receive & carefully review closing figures to ensure accuracy of preparation

164 Forward verified closing figures to buyer's agent

165 Request copy of closing documents from closing agent

166 Confirm buyers and buyer's agent have received title insurance commitment

167 Provide "Home Owners Warranty" for availability at closing

168 Reviews all closing documents carefully for errors

169 Forward closing documents to absentee seller as requested

170 Review documents with closing agent (attorney)

171 Provide earnest money deposit check from escrow account to closing agent

173 Coordinate this closing with seller's next purchase and resolve any timing prpblems

174 Have a "no surprises" closing and present seller a net proceeds check at closing

175 Refer sellers to one of the best agents at their destination, if applicable

176 Change MLS listing status to Sold. Enter sale date and price, selling broker and agent's ID numbers, etc.

177 Close out listing in Home Track™

Follow Up After Closing

178 Answer questions about filing claims with Home Owner Warranty company if requested

179 Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied

180 Respond to any follow-on calls and provide any additional information required from office files.

                                         ***********************************

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